Just as we are half way through the hurricane season comes a warning to consumers about over promises some salesmen are making about window film, designed to prevent windows from sending flying shards of glass in a hurricane.
Attorney General Bill McCollum is warning that consumers may have a false sense of security after hearing the promises by manufacturers and aggressive salesmen. Consumers are encouraged to investigate the hurricane protection claims.
McCollum tells Consumer Affairs that his office has found some consumers may have been misled that the hurricane protection film they are considering for their home windows has been approved for residential use. In reality, the film is intended for commercial use and the state building code does not approve any film for residential structures.
Concerned consumers are also being promised that using window film to strengthen windows will bring them insurance discounts. Since there is no residential standard for window film, that may not be true. Even the industry, the International Window Film Association finds some sales companies are not being truthful. Also, some manufacturers are not members of the professional association, therefore are not held to any standards.
Who is held responsible?
When a product is sold to consumers, there is an outright promise that it works as promoted. After all, that is what you are paying for. If the product fails, you may have a product liability action against the manufacturer and everyone along the distribution line. The Florida product liability attorneys at Farah & Farah have the experience to research the chain of commerce and determine who is at fault for selling, manufacturing and distributing a defective product.
